Administrative Sales Coordinator
Full-time, Permanent
Location: Ontario Plants Propagation Limited (St. Thomas, Ontario)
Reports to: Head of Commercial Operations
Support Customer Experience. Coordinate the Details. Help Drive the Business Forward.
At Ontario Plants, we operate at scale, supporting growers across North America through high-performance greenhouse production. As we continue to grow, we are looking for organized and proactive team members who want to contribute beyond administration and become part of how we deliver a strong customer and operational experience.
The Administrative Sales Coordinator plays an important role connecting Sales, Production, Seed Inventory, and Customers by helping ensure information flows accurately, customers stay informed, and operations remain organized and responsive. This role is ideal for someone who enjoys coordination, communication, and working across teams in a fast-paced environment where no two days look the same.
About the Role
You will support daily commercial and sales operations through coordination, reporting, customer communication, and administrative support. Working closely with the Head of Commercial Operations, Production, and internal teams, you will help maintain accuracy, organization, and responsiveness across the customer lifecycle.
This role provides exposure to greenhouse operations, customer account coordination, inventory processes, and commercial decision-making within a growing agricultural business.
What You’ll Do
Support Sales & Customer Coordination
- Support sales order and quote accuracy during rollover and order review processes
- Assist with customer communication, updates, and follow-ups
- Help coordinate customer requests, reporting, and post-delivery communication
- Support collection and organization of customer feedback and survey responses
Coordinate Inventory & Production Information
- Enter and maintain seed inventory records upon arrival
- Support coordination between Sales, Production, and Planning teams
- Assist with seed allocation tracking and work order coordination
- Help organize inventory movement between facilities when required
Reporting & Commercial Support
- Prepare and distribute weekly customer reports and updates
- Support collection of transplant, crop, and production-related information
- Assist in compiling customer-facing reports, photos, and operational updates
- Help prepare monthly reporting summaries for commercial leadership
Support Process Improvement
- Work closely with internal teams to improve coordination and communication
- Identify opportunities to improve organization, reporting, and administrative efficiency
- Support implementation of new tools, systems, and processes as the business grows
What You’ll Learn & Gain
- Exposure to commercial greenhouse operations and customer coordination
- Experience working cross-functionally with Sales, Production, Planning, and Operations
- Development of organizational, communication, and business coordination skills
- Experience supporting customer-facing processes in a fast-paced production environment
- Hands-on exposure to operational systems, reporting, and inventory coordination
- A clear opportunity to grow into broader commercial, operations, or coordination roles over time
What Success Looks Like
- Customer communication is organized, timely, and professional
- Sales and inventory information remains accurate and well coordinated
- Internal teams receive the information they need to operate effectively
- Reporting is consistent, organized, and supports better decision-making
- You proactively identify gaps, follow up on details, and help improve workflows
- You become a reliable point of coordination across multiple teams and priorities
What You Bring
- Previous experience in administration, sales coordination, customer service, or operations support is preferred
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities and follow through consistently
- Strong communication and interpersonal skills
- Comfortable working in a fast-paced and evolving environment
- Proficiency with Microsoft Office and data entry systems
- Experience with ERP, CRM, or Agriware systems is considered an asset
- A proactive mindset and willingness to learn and support different areas of the business
What You’ll Get
- Competitive compensation aligned with experience
- Performance-based annual incentive tied to company and individual results
- Comprehensive health, dental, and vision benefits, plus retirement savings plan
- Real exposure to large-scale greenhouse operations and cross-functional leadership
- Opportunity to take on increasing responsibility and grow into broader operational roles
- A meaningful role contributing to the future of sustainable agriculture
- A collaborative and team-oriented environment where your impact is visible
- An active and social workplace, with team events, BBQs, and activities that bring people together
Many of our employees have grown internally through hands-on experience and increased responsibility over time.
Why Join Ontario Plants
- Be part of a growing organization shaping the future of sustainable agriculture
- Gain real operational and commercial experience early in your career
- Work in a collaborative, fast-paced environment where your contribution matters
- Build a long-term career with clear growth opportunities